Steitooned is committed to deliver your order with good quality packaging within given time frame. We ship from Monday to Fridays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only.
Steitooned store is open for online purchase only to clients globally.
Is shipping free?
We have Free Shipping options for WORLDWIDE on most items. On express shipping, the price varies on the product.
Why is my order being shipped in different packages?
If you have a multi-item order, each item may be shipped from the a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!
When will I receive my order?
Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 1-5 weeks for your order to arrive in USA (varies from product to product). Other countries can take an estimated 1-6 weeks (varies from product to product) due to distance traveling and customs. Please note, that due to the extreme popularity of our products, these are only estimates.
What happens if my order gets stuck or lost in the mail?
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.
Will I be charged for customs and taxes?
The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
Our prices are all inclusive.
How long does it take for an order to arrive?
Once the product is created and the order dispatched, their tracking information is shared with the client on registered email (do check your spam folder for this as well). Most orders are delivered within 5-10 working days barring Saturday and Sunday.